Sarcasm and unprofessional manner not workplace bullying

Tuesday, 11 September 2012

Friday, 07 September 2012 2:02pm

A Queensland supervisor's occasional "unprofessional and inappropriate" communication style did not amount to workplace bullying and harassment, Fair Work Australia has found in upholding her unfair dismissal claim.
In October 2011, a Torres Strait Islander Corporation Health Services employee complained to her employer that the supervisor had bullied and harassed her.
Several weeks later, the supervisor's employment was terminated, after an independent investigation found she had breached the employer's code of conduct in behaving in an "aggressive, threatening and bullying manner" towards the worker over a two-year period.
The supervisor lodged an unfair dismissal claim.
FWA Commissioner Chris Simpson heard that among a host of allegations, the supervisor was accused of verbally abusing the worker on the phone.
She also allegedly told the worker in a sarcastic tone that the worker deserved the employee-of-the-year award, after the worker accused her, at a staff meeting, of stealing an idea.
The supervisor's response was "defensive" but "not completely surprising", Commissioner Simpson said.
"[The worker's] clear insinuation was that [the supervisor] had taken her idea and proposed it as her own.
"[The challenge would] have been embarrassing for any manager and although [the supervisor's] retaliation was unprofessional and inappropriate it needs to be seen in its proper context.
"Even accepting [the worker's] version it is not a clear case of workplace bulling or harassment."
Commissioner Simpson found a number of the other allegations were not supported by evidence.
"The evidence does indicate [the supervisor's] communication style toward [the worker] was at times unprofessional and inappropriate... I am not satisfied however it rose to a level that was bullying and harassment of a kind justifying dismissal," he said.
"It would seem the [employer] had more appropriate options available under [its bullying-prevention policy].
"The policy says that if a complaint is substantiated... possible disciplinary action can include a verbal or written apology; transfer to another position; warning notes on file; demotion, or termination. Termination was too harsh."
Commissioner Simpson ordered the employer to pay the supervisor $5883 in damages.

Oui v Townsville Aboriginal & Torres Strait Islander Corporation Health Services [2012] FWA 2713 (31 August 2012)

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